Kind Route Tours and Travels
Tankipora, Near DC Office, Srinagar, Jammu & Kashmir, India – 190001
Phone: +91 60051 57154

Effective Date: [Insert Date]

1. Introduction

At Kind Route Tours and Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you use our website, contact us, or book our travel services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and travel-related information:

• Full name
• Phone number
• Email address
• Billing address and communication details
• Travel preferences and booking requirements
• Passenger details required for hotel, transport, or package bookings
• Payment-related information (processed securely through third-party payment providers)
• Any information shared through inquiry forms, WhatsApp, calls, or email communication

3. How We Use Your Information

We may use your information for the following purposes:

• To process tour, hotel, transport, and activity bookings
• To respond to inquiries and provide customer support
• To send booking confirmations, itineraries, invoices, and travel updates
• To customize travel packages according to your preferences
• To improve our services, website experience, and customer communication
• To comply with legal, regulatory, or operational requirements
• To share important updates regarding cancellations, schedule changes, or policy updates

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties only when necessary to deliver travel services, including:

• Hotels and houseboat providers
• Transport operators and drivers
• Airlines, railways, or ticketing partners
• Activity providers and local travel vendors
• Payment gateway providers and financial institutions
• Government or legal authorities where required by law

These third parties are expected to use your information only for the purpose of providing the requested service.

5. Payment Information

We do not store complete debit/credit card details on our systems unless specifically required through a secure and authorized payment process. Payments made through online gateways are processed by third-party payment service providers and are subject to their privacy and security practices.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Cookies and Website Usage

If our website uses cookies or similar technologies, they may be used to:

• Improve website functionality and user experience
• Understand visitor behavior and website traffic
• Remember user preferences for future visits

You may choose to disable cookies through your browser settings, although some website features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites, hotel portals, payment gateways, or travel service providers. We are not responsible for the privacy practices, content, or policies of such external websites. Users are advised to review the privacy policies of those third parties separately.

9. Data Retention

We may retain your information for as long as necessary to:

• Fulfill booking and service requirements
• Maintain business and accounting records
• Resolve disputes or customer support issues
• Comply with legal, tax, or regulatory obligations

Once no longer required, information will be deleted or securely handled in accordance with applicable practices.

10. Your Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, where legally permissible
• Withdraw consent for certain communications or uses of your information

To exercise any of these rights, you may contact us using the details below.

11. Children’s Privacy

Our services are not intentionally directed toward children without the involvement of a parent or guardian. We do not knowingly collect personal information from minors without appropriate consent where required.

12. Changes to This Privacy Policy

Kind Route Tours and Travels reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or service offerings. Updated versions will be posted with the revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us:

Kind Route Tours and Travels
Tankipora, Near DC Office, Srinagar, Jammu & Kashmir, India – 190001
Phone: +91 60051 57154